Dine Local Restaurant Administrator Guide: Difference between revisions

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(Added links for the Gift Card Reports)
 
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Thank you for choosing Dine Niagara for online ordering and deliveries at your restaurant!
Thank you for choosing Dine Local for online ordering and deliveries at your restaurant!


This guide is designed to support you and your team with the use of the Dine Niagara platform.
This guide is designed to support you and your team with the use of the Dine Local platform.


As always if you have any problems and require support you can email us at [mailto:support@dineniagara.ca support@dineniagara.ca] for help.
As always if you have any problems and require support you can email us at [mailto:support@dinelocalapp.ca support@dinelocalapp.ca] for help.
 
=== Initial Setup ===
 
* [[Installing the Dine Niagara Restaurant App|Installing the Dine Local Restaurant App]]
* [[Accessing the Admin Panel]]
* [[Changing Your Password]]
* [[Setting Up and Verifying Your Stripe Connect Account]]
* [[Setting Your Font Size]]
* [[Setting Up Printing from your Tablet]]
 
== Daily Operations Activities ==
 
=== Receiving and Processing Orders ===
 
* [[Receiving and Processing an Order]]
* [[Cancelling an Order]]
* [[Cancelling or Redispatching a Delivery]]
 
=== Requesting a Manual Delivery ===
 
* [[Requesting a Manual Delivery for a Prepaid Order]]
 
=== Creating and Processing Gift Cards and Payments In Person ===
 
* [[Creating a Local Gift Card]]
* [[Redeeming a Gift Card In Person]]
 
=== Managing Inventory Availability ===
 
* [[Marking Items, Categories, and Options Out Of Stock]]
 
=== Closing and Opening for Orders and Adjusting Pickup Ready Time ===
 
* [[Quick Close to Pause or Stop Orders]]
* [[Adjusting Your Pickup Ready Time]]
 
=== Validating Student Savours™ Discounts In Restaurant ===
 
* [[Validating and Logging a Discount In Restaurant]]
 
== Administrative Activities ==
Most restaurants choose to have the Dine Local team manage their administrator settings for things like menus, categories, specials, etc. We have included instructions on how to manage these items here for your own reference, however there is no expectation that you manage your menu yourself. To have changes made in the system, please submit any changes you need by email to [mailto:[email protected] [email protected]] and our team will take care of them generally within 24-48 hours.
 
=== Restaurant Settings ===
 
* [[Main Restaurant/Location Settings]]
* [[Menu Categories Management]]
* [[Menu Item Management and Settings|Menu Item Management]]
* [[Special Schedules for Holidays and Vacations]]
 
=== Marketing & Promotions ===
 
* [[Setting up Menu Specials]]
* [[Setting up Coupon Promotions]]
* [[StudentSavours™ Discount Program]]
* [[CAA Rewards Discount Program]]
 
=== Reports ===
 
* [[Sales Report]]
* [[Delivery Report]]
* [[Fee Recovery Report]]
* [[Gift Card Created Report]]
* [[Gift Card Exposure Report]]
* [[StudentSavours™ Report]]
* [[User Activity Report]]
 
== Driving Traffic to your Order Page ==
 
=== Social Media ===
 
* [[Facebook]]
* [[Instagram]]
* [[Other Social Platforms]]
 
=== Search Engines ===
 
* [[Google]]
 
=== Web Sites ===
 
* [[Your Own Website]]
 
=== In Store or In Print ===
 
* [[Free Design Services|Design Services]]

Latest revision as of 16:33, 27 November 2024

Thank you for choosing Dine Local for online ordering and deliveries at your restaurant!

This guide is designed to support you and your team with the use of the Dine Local platform.

As always if you have any problems and require support you can email us at [email protected] for help.

Initial Setup

Daily Operations Activities

Receiving and Processing Orders

Requesting a Manual Delivery

Creating and Processing Gift Cards and Payments In Person

Managing Inventory Availability

Closing and Opening for Orders and Adjusting Pickup Ready Time

Validating Student Savours™ Discounts In Restaurant

Administrative Activities

Most restaurants choose to have the Dine Local team manage their administrator settings for things like menus, categories, specials, etc. We have included instructions on how to manage these items here for your own reference, however there is no expectation that you manage your menu yourself. To have changes made in the system, please submit any changes you need by email to [email protected] and our team will take care of them generally within 24-48 hours.

Restaurant Settings

Marketing & Promotions

Reports

Driving Traffic to your Order Page

Social Media

Search Engines

Web Sites

In Store or In Print

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